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Micros Fidelio Consultancy




  • eDream Management offers consultancy and training workshops for hotels who would like to implement Revenue Management processes in practise using Opera PMS, Fidelio PMS and/or systems.
  • Our experience covers the use of these systems for individual hotels and hotel chains.

Opera or Fidelio PMS System configuration

  • In Revenue Management it is critical to get a 100% correct statistics for the past and future periods. eDream Hotels team can help you to understand the meaning of different codes used in MicrosFidelio systems and how to use them to get out the most relevant figures.
  • Market, source and origin codes, reservation and guarantee types etc., are some that Revenue Management relies on.

Rate management and price strategies


  • Price strategy – Daily Rates, packages and offers, Rate categories
  • Creating pricing strategy for OTA´s and GDS channels
  • Setting up price codes in Opera and
  • Setting up price strategy in Opera PMS
  • Configuration and update of  rate codes  & packages

Availability management


  • Manage rates and availability according to forecast in different channels and by segments by opening and closing different rates
  • and Opera rate management options – restrictions, sell control and rate strategy
  • Allotments, groups and overbooking limits
  • Reservation types, reservation status, guarantee types



We will make you “tailor made” offer